Returns
You can return a watch within 10 days of delivery for a refund. Call +1 971 433 9218 to start a return before you ship it back.
Conditions
- The watch must come back in the condition it was delivered, with everything that came with it: box, papers, booklets, tags, removed links and our certificate.
- Return shipping and insurance for the full value are the customer's responsibility.
Refunds
Once the watch is back and inspected, the refund goes to the original payment method.
Draft policy carried over from the existing terms; confirm with counsel before launch.
Frequently asked questions
How long do I have to return a watch?
10 days from the delivery date shown by the carrier.
How do I start a return?
Call +1 971 433 9218 before sending anything back. We will confirm the return and send shipping instructions.
Who pays for return shipping?
Return shipping and insurance are the customer's responsibility, and the watch must be insured for its full value in transit.